- Steve Garrett
AHI ASSOCIATES
1938 KELLOG AVENUE
CARLSBAD, CA 92008
760-444-6236
ahi-admin@ahiassociates.com
AHI ASSOCIATES SALES OFFICE
2867 JOLLY ROAD
OKEMOS, MICHIGAN 48864
760-444-6236
ahi-admin@ahiassociates.com
To help more experienced staff develop the nontechnical skills needed to make their firm more profitable by improving their ability to profitably manage multiple engagements, communicate with staff, partners, clients and recognize and deliver value-added services.
DELIVERY METHOD: Group Live, Group Internet Based, or Blended
PROGRAM LEVEL: Intermediate to Advanced
RECOMMENDED STAFF EXPERIENCE:
3 to 4+ years*
* Note: the experience level is only a guideline; actual experience may vary.
RECOMMENDED CREDITS AND FIELDS OF STUDY
24 hr | 16 hr | 8 hr | |
---|---|---|---|
Business Management & Organization | 4.2 | 2.8 | 1.4 |
Personal Development | 3.6 | 3.0 | 1.6 |
Communications & Marketing | 8.8 | 5.4 | 2.6 |
Personnel & Human Resources | 7.4 | 4.8 | 2.4 |
TOTAL | 24 | 16 | 8 |
Your supervisors are now responsible for leading teams, ensuring efficiency, and delivering high-quality client service. This level focuses on key leadership and operational skills.
Expectations of the Supervisor: Defining Your Leadership Role
Your supervisors will explore the evolving expectations of their role, learning how to transition from task execution to team leadership and firm growth.
Leadership Skills and Styles – Leveraging Your Leadership Traits
Great leadership starts with self-awareness. In this module, supervisors will assess their leadership style, uncover their unique strengths, and learn how to apply them effectively. By leveraging their natural leadership traits, they’ll learn to improve staff performance, drive team engagement, and enhance client success.
Managing Self and Priorities: Enhancing Productivity
Time is a supervisor’s most valuable resource. Participants will assess their current prioritization habits and learn proven strategies for goal setting, delegation, and reducing inefficiencies.
Improving Communication Skills: Building Stronger Connections
Effective supervisors communicate with clarity and confidence. This session sharpens participants’ ability to provide feedback, facilitate discussions, and model strong communication skills.
Human Motivation: Strengthening Team Engagement
Your supervisors will explore motivation strategies to drive performance and staff retention. They’ll learn how to adapt leadership styles, coach junior staff, and foster a culture of engagement.
Supervising, Evaluating, and Coaching Staff: Building High-Performing Teams
Your supervisors will refine their approach to delegation, performance evaluations, and staff development. They’ll gain practical skills through case studies and role-playing exercises.
Helping Your Organization Grow: Driving Firm Success
This module reinforces the three pillars of firm growth: retaining clients, expanding services, and generating referrals. Your supervisors will learn how to recognize opportunities and communicate value effectively.